Enterprise Phone Systems for Any Business

When you partner with Digital South you can let us worry about all the details of your phone system while you take care of running your business.

Choosing a phone system for your business can be a daunting task you want to get right the first time or run the risk of suffering costly consequences.  Let our team of certified technicians and years of industry experience setup a state of the art phone system for your business.   No matter the size or location of your company, be it a single office location, multiple office location or decentralized home office network, our dedicated staff will work with you to ensure a smooth transition from your current provider to your new professional phone system customized and configured to meet your business’ needs.

Not sure where to begin? Let us help.

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Cloud Phone Systems

Get the bells and whistles of an enterprise phone system all for a low monthly fee per user subscription.

Take advantage of the cloud. As your business needs scale up or down, rest assured the cloud has the resources to handle thousands of users and you only pay for the licenses you use.  No matter if your company is small or large, get enterprise telecom features and support without an expensive installation investment, extra equipment costs and ongoing support headaches that come with owning and managing an in-house phone server. 

  • Flexible – One seat or 1000’s seats
  • Reliable – Cloud technologies are used by companies like Google
  • Feature Rich – IVR System, Hold Queues, Skill Management, Voicemail, etc
  • Affordable – Only pay for what you use
  • Easy – Moving and Adding extensions can be done remotely. No need for a site visit.
  • Use your existing equipment or buy new
  • Huge Cost Savings on Setup, Equipment, Ongoing maintenance, Onsite resources
  • INCLUDED – System Maintenance and Support
  • Training and Customer Support available 24 x 7 x 365

Onsite Phone Systems

Realize huge savings when you bring your phone system in-house and rest at night knowing your phone system is in your control with our certified support technicians at your side.

Having an onsite phone system offers business owners savings over time and an invaluable comfort in knowing everything is in-house, within their total control.  With Digital South you get the control and savings that come with hosting your phone system without the overhead of full time employees to setup, manage and support the system.  With our hosted monitoring services our team can identify issues before you even know they exist.

  • Avoid Ongoing Hosting Fees
  • Get Advanced Features you can’t get from the Cloud
  • Own the Equipment
  • Professionally architected, Custom designed, tailored for your needs
  • You’re in Control (uptime, reliability, not going to up and disappear)
  • Fully Customizable – no shared host limitations
  • Install at a Single Location, Multiple Office Locations
  • Initial and Ongoing Training
  • Certified, Experienced Technicians
  • Remote or Onsite Support available 24 x 7 x 365
  • Financing Options Available

Why Choose Digital South

At Digital South, we have been heavily involved in the competition for local service, long distance, and internet access since the beginning of the CLEC industry in the 1990’s. Competitive Local Exchange Carriers (CLEC’s) are companies that compete with each other, and the ILEC, to provide you with telephone service and internet access. In the Tampa Bay area, the ILEC (Incumbent Local Exchange Carrier) is Verizon.

Digital South is your best choice when looking for Business & Office Phone Service…

  • Because we don’t represent just one carrier, but virtually all of them.
  • Because our experience has taught us how to match your needs to the carrier best suited for you.
  • Because you don’t have to call around to different companies, hoping to find the best one for you.
  • Because Digital South believes in competitive pricing
  • Digital south is your provider, so any issues or questions you have we can answer and are accountable for.
  • Our hosted monitoring services can identify issues before you know they exist.

 

Have a Question? Let Us Help…

We’ve provided answers to some common questions we get about our services. Maybe we’ve already answered your question, here.

Or, feel free to contact us to speak to one of our trained support team members who can answer your question.

VoIP stands for voice over Internet protocol. VoIP is a technology that allows your voice to be sent over the Internet. Using a broadband Internet connection and subscribing to Digital South allows a person to make phone calls over the Internet.
Session Initiation Protocol – a signaling protocol for Internet Telephony. SIP can establish sessions for features such as audio/videoconferencing, interactive gaming, and call forwarding to be deployed over IP networks, thus enabling service providers to integrate basic IP telephony services with Web, e-mail, and chat services.
You will need a broadband Internet connection such as DSL or Cable or others (T1, wireless, etc.).
Losing power can cause your Internet connection to go down. If this happens you will not be able to make calls unless you are equipped with a backup UPS, which could power the connection for a limited short duration. Using a UPS to power your modem and VoIP ATA should allow an Internet connection to be maintained for a short duration and should suffice for short local outages, providing that your ISP is still powered up from your connection to their head end. For larger outages the loss of Internet may be more problematic, as for instance a cable company depends on amplifiers to power some of their equipment. If those amplifiers lose power then their system will go down in that area, including both TV and Internet.
When you port your number you are moving your telephone number from one provider to another provider.
A LOA or Letter of Authorization is a document that allows a VoIP provider to request your numbers on your behalf. This LOA would need to be filled out accurately, signed and faxed to your VoIP provider.
Yes, with a LOA we can port your phone number from your current provider to Digital South Communications.
PBX stands for “private branch exchange” which is a telephone exchange or switching a private organization and performs concentration of central office lines or trunks and provides intercommunication between a large number of telephone stations in the organization
A trunk is a single transmission channel between two points.
Direct Inward Dialing (DID) is a service of a local phone company (or local exchange carrier) that provides a block of telephone numbers for calling into a company’s private branch
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