Customers are #1
We are all about our customers. In your business, time is money and timing is everything. It’s our job to keep your business operating at full capacity. We prevent outages by doing things right the first time and by being able and available to resolve issues quickly. That’s why we have certified technicians answering Level 1 support calls to quickly identify and resolve customer issues. Another way we are committed to our customers is by assigning a project manager to every project to ensure everything goes smoothly from gathering project specifications to design, implementation and training.
When you work with Digital South, you can rest assured that we will listen to you, we will understand your needs, we have the solutions from experience, and you will always be in the know throughout the entire life cycle of your project no matter how big or small.
Not sure where to begin? Let us help.
Services We Offer
Let’s face it, technology can be intimidating and tedious at times, but is necessary for a business to leverage in order to be successful. We do our part to simplify the technology aspect of your business so everything goes smoothly from initial integration to your daily interactions with technology like scanning a document to your computer. Over the years we have gained experience in various areas of our industry because our customers needed someone they could trust and that provided them the same experience they found with Digital South.
Following are areas of our expertise. If there’s something you need help with and you don’t see it below, please contact us and we will be happy to discuss your needs and determine if it’s something we can do or perhaps connect you with a company we trust will serve you right.
The Customer's Experience is what Matters Most
Ever since Digital South started in 1991 we have been listening to our customers and have come to understand all of their challenges and how to best satisfy their needs. We do this so we can give our customers the best experience possible.
Following are a few things our customers had to say about their experiences with Digital South Communications:
We were about to spend $100,000 to replace our phone system because the original vendor couldn’t make it work properly. At the last minute we found Digital South. Their technician came in, analyzed the problems, and solved them for a few hundred dollars. Now, more than 5 years later, we are still using the same system.
When we expanded to statewide and then nationwide offices, Digital South was with us every step of the way. The reliability of their telecommunications equipment, installation, and service is excellent. They are a great business partner.
My employer, Graybar Electric, is the largest supplier in the US of telecom equipment to companies like Digital South. When we built a 200,000 square foot facility in Riverview, FL, we basically had to choose which one of our many customers would install our own telecommunications system. I wasn’t surprised when Digital South was awarded the entire contract. They installed all the voice and data cabling, including fiber optics, telephone system, voice mail, and a loudspeaker paging system with 40 paging speakers. They did an excellent job from start to finish.
Digital South has faithfully installed and maintained all 9 of our facilities, plus child care centers for many years. They are very responsive to our needs and of critical importance to us is that we share the same values.
Have a Question? Let Us Help…
We’ve provided answers to some common questions we get about our services. Maybe we’ve already answered your question, here.
Or, feel free to contact us to speak to one of our trained support team members who can answer your question.
Yes, Digital South Communication will work with you and your business individually to customize and design a support plan the fits your specific needs.
Remote support is available, Digital South certified technicians will walk you through solving a problem step by step over the phone, or we can remotely connect to your PC and fix the issue for you.
Digital South Communications, Inc. opened its doors in September 1991.
Absolutely, with all the technology out there the options can be overwhelming. We prefer to meet with you first to get a basic understanding of your wants/needs and are happy to provide you with a free quote that provides you with the solution that you need.
Follow us on Facebook at https://www.facebook.com/DigitalSouth/.